TERMS AND CONDITIONS

All Sales Final as these are custom orders!

I Understand printing may take 1-2 days.

I Understand that DTF Prints Canada has no control over courier delays.

I acknowledge that all my files are print ready.

All Sales Final as these are custom orders!

All errors must be reported within 72 hours of receiving the prints. Failure to do so will result in voiding the warranty reprint.

We do record all prints and can go back to see if the error is ours or customers error.

 

DTF Transfer, UV DTF Transfer and Sublimation

Do not cut rolls till you have checked for errors, cut rolls void any replacement.

If a transfer is found to be defective, it will be replaced upon providing proof.

We reserve the right to request photographs of the defects to approve claims and may ask for the prints to be returned in roll form.

All orders will be printed in the order they are received and only after payment has been made.

We recommend testing or ordering additional quantities for testing purposes; we are not responsible for garments that are damaged.

 

Printing Requirements:

- Resolution: 300dpi

- Transparent background

- Images must be trimmed tightly, with no outside artboard space.

- The image must be the exact size you expect to be printed.

- Do not reverse/mirror the image.

- Avoid using translucent design.

- Minimum line width: 0.5mm

- Exact color accuracy cannot be guaranteed.

- There may be slight variations in color for repeat orders.

 

When placing order you check a box that has information that you are declaring you own the rights to designs and that your order is correct, it also tells you if your DPI is low, if you have images overlapping and much more.

Please make sure to follow these guidelines to ensure that your prints come out as expected.