Refund Policy

PAYMENTS

Payments for prints must be made in full before any print will be printed.

NO EXCEPTIONS.

DTF Prints Are non-refundable

Verify that the quantities and sizes are correct on your invoice before paying. By excepting and paying this order, you are agreeing to the stated turnaround time which is your shipping date, not receiving date. Prints will not print unless payment is fully made. If you choose to not make payment until shipping date, your prints will likely get bumped to next print date. Additionally, you are indicating your artwork has been sent print ready unless stated otherwise.

Errors:  All errors must be reported with in 48 hours of receiving prints. If you do not report errors in this time, you void warranty. We do not reprint due to user error. If you cut the roll before reporting errors you void any replacement. If you press and decide the size is wrong or the color you void any replacement. Keep box until you have verified prints are correct, we will send you a return label for prints to be returned if error is reported. Photo proof will be required of defects. It is the customers responsibility to ensure artwork is free of transparent pixels and residual remnants from any background removals. We do not edit or touch up any designs.

There is $50.00 per image fee if we are required to edit.

To check this zoom and check you edges, transparent gradient is not recommended, jagged edges will show.

ADD ONS: Once invoice is paid, you cannot add on to order to save on shipping. A new order with shipping will be made. We schedule our day by invoice paid in order. We will not push clients because you forgot or want to save on shipping. No EXCEPTIONS Shipping We will ship on date stated on invoice. We will notify you should we not be able to get out on date stated. We ship with 1 day shipping. We cannot control or be held accountable once the parcel has been delivered to the courier company due to delays.